FAQ/Known Issues - Please Read First

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FAQ/Known Issues - Please Read First

Postby Carlos » Tue Jan 11, 2011 8:13 pm

Please read this list of FAQs / current known issues before posting a new bug report. If your issue is not included here, please post a new thread.

KNOWN ISSUES

Crashes/errors with TV Guide Grid on iOS 5
There is a known issue, as of 19/10/2011, that the TV Guide is not working for some users following upgrading to iOS 5. A fix is being investigated and will hopefully be deployed within the next few weeks. EDIT: Fix now sent to apple on 31st Oct 2011 (v1.2.2), should be released soon.

Occasionally incorrect artist is displayed for a song
This was a minor bug in v1.2 of the iOS app and has been fixed as of v1.2.1 onwards

Message 'server needs upgrading' appears - but you have the latest version installed
It would seem that this message occasionally appears when the app cannot connect to the server. Please see the Frequently Asked Questions (link below) and make absolutely sure you have entered the correct server settings into the app.

FREQUENTLY ASKED QUESTIONS
For the most commonly encountered problems, please check our list of Frequently Asked Questions first of all.
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Download | FAQ: Support iOS App

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Re: FAQ/Known Issues - Please Read First

Postby brianavid » Wed Jul 13, 2011 8:57 pm

The "Frequently Asked Questions" link on the main post of this thread (to http://www.remotepotato.com/faq-ios.aspx) gives a 404

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Re: FAQ/Known Issues - Please Read First

Postby IT Troll » Wed Jul 13, 2011 9:29 pm

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Re: FAQ/Known Issues - Please Read First

Postby Carlos » Sun Jul 17, 2011 8:52 am

Thanks chaps - fixed! :oops:
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Download | FAQ: Support iOS App

FAQ: How to post debug logs | How to clear your browser cache

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