Problems connecting to my iphone!

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Problems connecting to my iphone!

Postby tpstout11 » Tue Apr 05, 2011 4:23 am

I just registered the dyndns account and installed the client updater placed my host name and then contacted cisco to port forward 9080 on my e2000 router. I made a password in general tab and made sure the run in windows was checked and trusted in my firewall which I use McAfee security center. I also tested the localhost:9080 and logs in on the computer remote potato server is installed. That localhost:9080 does not work on my iphone 4 though. I also tried the http://mymedia.dyndns.org:9080 on my phone and it doesnt work either so need to know what else I can do to get this remote potato app to work!
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Re: Problems connecting to my iphone!

Postby PeeWee » Tue Apr 05, 2011 8:43 pm

Hi,

Lets try to take this one step at a time.

1. On the HTPC itself, open up your Internet Browser, and type in the address http://127.0.0.1:9080. It should show the HTML interface of Remote Potato. If so, proceed. If not, the Remote Potato Server is not running correctly.

2. If you can connect your iPhone to your internal LAN via Wireless or if you have another pc in your home network, try this: on the HTPC itself, open up a command prompt and type "ipconfig" to determine the local ip address of the htpc.
Try to determine which LAN adapter is in use, and note the Ipv4 address, it should read something like 192.168.0.1 or 10.0.0.1. There is probably just one of those addresses visible.
Then, from your iPhone connected to your home LAN, or from another pc in your LAN, open up an internet browser and type the ip address determined, i.e. http://192.168.0.1:9080 , the Remote Potato HTML interface should show up.
If that works, Remote Potato is in good running order and accessible from another pc than the HTPC itself. If so, proceed. If not, there is something amiss with the network connection of the HTPC (firewall?)..

3. Next, determine the external ip addres of your router , by going to http://www.whatsmyip.org from a pc or your wireless connected iPhone inside your own network (doing this on the htpc itself is ok too).
Write down the external ip address shown in the top of the page. Lets assume its 1.2.3.4
From a pc outside your lan, or from your phone NOT connected to your own wireless lan, open up a browser and type http://1.2.3.4.:9080
If thats works, your router setup is allright and forwarding port 9080 correctly. If not, your router setup is amiss.

4. From a pc outside your lan, or from your phone NOT connected to your own wireless lan, open up a browser and type http://mymedia.dyndns.org:9080. If Dyndns is setup right, this should work also.

5. If step 1 to 4 are successfull, things should work also using the dedicated iPhone app. Enter the host address in the form of the external 1.2.3.4 ip address, or mymedia.dyndns.org. Omit the http://
Enter the port number in the separate field.

Good luck.
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Re: Problems connecting to my iphone!

Postby tpstout11 » Wed Apr 06, 2011 1:52 pm

I will do this tonight 4-6-11 and get back to you thanks!!
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Re: Problems connecting to my iphone!

Postby tpstout11 » Thu Apr 07, 2011 12:09 am

Steps 3 and 4 do not work so it looks like I don't have my port forwarding correct on my linksys e2000. Cisco even stepped me thru it. it looks like my dyndns account and client are not set up correctly.
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Re: Problems connecting to my iphone!

Postby PeeWee » Thu Apr 07, 2011 2:08 pm

tpstout11 wrote:Steps 3 and 4 do not work so it looks like I don't have my port forwarding correct on my linksys e2000. Cisco even stepped me thru it. it looks like my dyndns account and client are not set up correctly.


Hi, note that i made a small typo, the address in step 3. should read http://1.2.3.4:9080 (without the dot after .4).

When you are testing step 3. from a business computer, it could very well be that they block port 9080.

You can try to test if port 9080 is open by going to http://www.grc.com from inside your home LAN, click on the link ShieldsUp!twice (second time is about halfway on the page), click proceed and enter port 9080 and click User Specified Custom Port Probe. It should list your port 9080 as Open.

Note: most routers have to have "uPnP" enabled for clients like Dyndns to open & forward ports automatically. UPnP could be disabled because it is considered a security risk by some.

You could also have a look at http://portforward.com/routergui/Linksys/E2000/Single_Port_Forwarding.htm. External Port and Internal Port should read 9080, Protocol Both, To IP Address should show the internal IP address of your HTPC (ie 192.168.0.1 or 10.0.0.1 or something like that). And Enable of course :D
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Re: Problems connecting to my iphone!

Postby tpstout11 » Fri Apr 08, 2011 1:40 am

I re did the port forwarding like you said and it still doesn't work. The port says it is stealth status. UPnP is enabled. I have ORB and Air Video those apps work awesome. This app should work too.
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Re: Problems connecting to my iphone!

Postby PeeWee » Fri Apr 08, 2011 8:05 am

tpstout11 wrote:I re did the port forwarding like you said and it still doesn't work. The port says it is stealth status. UPnP is enabled. I have ORB and Air Video those apps work awesome. This app should work too.


Hi,

The Remote Potato app is running fine inside your LAN, also when accessed from your iPhone, so the app is running fine and local connectivity is in order.

Remote Potato isn't as capable (yet) as Orb & Airplay to open up router ports (some consider that an advantage from security point of view).

Could you try to temporarily disable McAfee and all other firewalls?

Secondly, ShieldsUp! suggests port 9080 is still closed. I believe if a port is open,but nothing is responding behind it, the status is no longer "Stealth". I'm not quite sure though.
NB. for streaming to work, ports 9081-9084 should be forwarded also.
NB. maybe you can post a screenshot of the routers forwarding setup (blank out your external ip if its visible in the screenshot)
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Re: Problems connecting to my iphone!

Postby tpstout11 » Fri Apr 08, 2011 11:12 am

Attached is a screen shot of my router port forwarding.
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tpstout11
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Re: Problems connecting to my iphone!

Postby PeeWee » Fri Apr 08, 2011 2:02 pm

Hi ,

This forwarding can't be correct. Your "To IP Address" should read something like 192.168.1.x, where x is always larger than 0 and lower than 254. You can find out the right IP address in step 2, i.e. running Ipconfig on the HTPC .

Almost there :D
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Re: Problems connecting to my iphone!

Postby tpstout11 » Fri Apr 08, 2011 5:12 pm

Yes I know its not suppose to be a zero I just placed it at a zero so that i did not expose the number.Lets say the 0 is a 135. What else should be forwarded? Also after setting up port forward should the router be rebooted?
Last edited by tpstout11 on Fri Apr 08, 2011 5:18 pm, edited 2 times in total.
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